Privacy Policy Franklin ev Passenger Vehicles Limited (henceforth referred as "TMPVL") is committed to protecting your privacy and security of your personal data. The protection of your privacy and personal data is an important concern to which we pay special attention in our business processes. We process your personal data, provided by you voluntarily during visits to our website, in accordance with the applicable law of the country where our website is maintained.

Except as otherwise provided in this Privacy Policy, in general, you can visit/ browse our website without providing your personal identification, where it is practical. Certain sections of the website may require your personal data in order to cater for your needs efficiently and to provide better information in relation to the products, services or information as may be requested by you on our website. Therefore, by accessing and using our website, you unconditionally accept the terms and conditions of this Privacy Policy and voluntarily accord your unambiguous consent to authorise TMPVL to collect, use and process all the information and personal data provided by you on the website in accordance with this Privacy Policy.

The core objective of this Privacy Policy is to bring to your knowledge the nature of personal data collected by us, the purpose of collecting such data and its use, subsequent processing of such data and your rights pertaining to such personal data shared with us. This Privacy Policy further sets out your rights pertaining to the protection of your personal data. This Privacy Policy describes the information that TMPVL collects through this website, how that information is used, maintained, shared, protected and how you can update it. It also applies to all personal data received by TMPVL from the European Economic Area (“EEA”) in any format, including electronic or paper.

We encourage you to read and understand this Privacy Policy in connection with the use of our website.

Personal data that we collect Personal data refers to data that lets TMPVL know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, age, gender, mailing address, telephone number and e-mail address). We collect your personal data which you provide us, inter alia, in scenarios such as- (i) in response to a survey; (ii) in case you register for events; (iii) when registering for personalised services; or (iv) requesting information about our product or use of our services or request for customer support etc. We may ask you to provide your personal data relevant for the scenarios such as your name, address, zip code, phone number, email address and collect your IP address, location data, information about your device, etc. Not all of the personal data TMPVL holds about you, will always come directly from you. It may, for example, come from your employer or other organizations to which you belong or through our retail network and preferred partners. However, TMPVL collects personal data about you when you interact with this site and/or utilize products or services offered on this site.

For Example :

By providing us with your personal data or the personal data pertaining to your relatives, friends or any other third parties, you give us your voluntary and unambiguous consent and also confirm and guarantee that you have received a similar voluntary and unambiguous consent from such of your relatives, friends or third parties for the processing of such personal data by us, as per the terms set out in this Privacy Policy.

By accessing and using our website, you automatically agree to the terms and conditions of this Privacy Policy and you voluntarily consent and authorize TMPVL to use all the information provided by you in accordance hereof.

Community Discussion Boards Our website offers the ability for users to communicate with each other through online community discussion boards, blogs, or other mechanisms. We do not filter or monitor what is posted on such discussion boards. If you choose to post on these discussion boards, you should use care when exposing any personal details, as such information is not protected by our Privacy Policy nor are we liable if you choose to disclose your personal details through such postings. Also, personal details you post on our website for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others

TMPVL websites may contain links to other websites. TMPVL shall not be responsible for the privacy or the content of such websites even if:

How we use your personal data We can only use your personal data if we have a proper reason for doing so. We will use your personal data, inter alia, for one or more of these reasons:

The use of your information is subject to the Privacy Policy in effect at the time of our use. We use the information provided by you for our general business use. This may include the following purposes:

We endeavour to collect only such data/information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the data/information you provide is accurate, complete and current.

By giving your contact details on our website, mobile application or any other mode, you agree to receive communication from TMPVL or any of its associate/ affiliate over email, SMS, phone call and/ or WhatsApp.

TMPVL reserve the right, in its sole discretion, to terminate your access to whole or any part of TMPVL website and the related services or any portion thereof at any time without notice.

When we share personal data TMPVL shares or discloses personal data when necessary to provide services or conduct our business operations. If TMPVL intends to transfer your personal data outside, TMPVL shall take steps to ensure that your privacy rights continue to be protected and shall ensure that adequate safeguards are in place. We do not collect any special categories of personal data about you through our website (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data)

TMPVL may disclose or share information about you to unaffiliated third-party customers of TMPVL including but not limited to the entities mentioned below for the purpose of providing you products, services and offers of TMPVL, its affiliates or Franklin ev Group companies. For example:-

Where we store and process personal data We take steps to ensure that the information we collect is processed according to this Privacy Policy and the requirements of applicable law wherever the data is located. TMPVL has networks, databases, servers, systems, support, and help desks located throughout our offices around the world. We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps so that personal data is processed, secured, and transferred according to applicable law.

In some cases such as to provide the product or service you have requested, we may need to disclose or transfer your personal data within TMPVL or to third parties, if required. When we transfer personal data/information to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal data/information protect it.

How we secure personal data TMPVL uses appropriate technologies and procedures to protect your personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. For example

Cookies From time to time, we may use a standard technology called a “cookie”. A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Currently, websites use cookies to enhance the user's visit; in general, cookies can securely store a user's ID and password, personalize home pages, and identify which parts of a site have been visited. It is possible to set your browser to inform you when a cookie is being placed. This way you have the opportunity to decide whether to accept the cookie. By showing how and when our visitors use this website, this information can help us to improve our site on a continual basis. Cookies tell us nothing about you personally, unless you specifically give us additional information. TMPVL does not merge or associate our cookie information with any personally identifiable information obtained by us or from third parties. We may use cookies to: (i) count your number of visits to the website; (ii) accumulate anonymous, aggregate, statistical information on website usage; (iii) providing the appropriate content according to your need or viewing history; and (iv) save your password (only on allowing to do so by you) so you don't have to re-enter it each time you visit our sites. These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. You can also disable cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all. By modifying your browser preferences, you can accept or reject all cookies, or request a notification when a cookie is set.

Childern We do not provide services directly to children or proactively collect their personal information. Parents or guardians may authorize children to use our website provided they assume all responsibility and legal liability for the conduct of such child including, without limitation, monitoring the child's access and use of the TMPVL site. If TMPVL learns that personal data of a child has been collected without verifiable parental consent, then TMPVL may take the appropriate steps to delete such information. However, if you discover your child has submitted his/ her data to TMPVL, you may request to have such data deleted from TMPVL's database by sending an e-mail request. Upon receiving the request, TMPVL shall ensure to delete such information from its database.

Your rights and your personal data We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal data/information.

In such cases, we will need you to respond with proof of your identity before you can exercise these rights.

How long do we keep your personal data? We retain personal data/information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, TMPVL takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.

Changes TMPVL may update the Privacy Policy from time to time. We encourage you to check our website frequently to see the current Privacy Policy so that you may stay informed of how TMPVL is using and protecting your data/information. Whenever a change to this policy is significant, we will place a prominent notice on this website and provide an updated effective date.

Protection of the Data Provided Our website has stringent security measures in order to protect your personal data provided to us. We store all such personal information in a secured manner, preventing its loss, misuse, wrongful disclosure, alteration or destruction. The said security measures are periodically updated. However, TMPVL is not liable for breach of security during internet transmission of personal data/information, including any unintended loss, misuse, alteration or disclosure of such information. Furthermore, notwithstanding anything contained in this Privacy Policy, TMPVL will not be responsible for any loss, damage or misuse of personal data/information, if such loss, damage or misuse is attributable to an event of force majeure or to any reason attributable to you.

TMPVL may disclose your personal data in good faith or whenever necessary to comply with a legal obligation or if disclosure was required by any law or by order of any competent court or statutory authority, to protect and defend the legal rights or intellectual property rights of TMPVL.

Your Obligations Your Obligations You warrant to TMPVL that you will not use the website for any purpose that is illegal or prohibited by these terms of use. You shall not use this website in any manner which could damage, disable, overburden or impair the website or interfere with any other party's use and enjoyment of this website. You shall not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any data, services obtained from TMPVL website without our prior consent, directly or indirectly in any medium. Neither these materials nor any portion thereof may be stored in a computer except for personal and non-commercial use

Governing Law and Jurisdiction This Privacy Policy shall be governed by the laws of India; and the Courts of Mumbai (India) shall have the exclusive jurisdiction to try any dispute arising thereof

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